User information

After activation of the GDPR module:

1. A set of "Question and Answers" entries associated with the "GDPR" category is added to your existing knowledge base so that users can ask any questions they have about the processing and retention of their personal data, as well as their rights:

   • They are added in "Draft" mode.

   • They must be reviewed and adapted to your usage context and the data purging rules in place, then published.

   Sample questions
   What data do you retain?
   For what purpose do you collect personal data?
   How long is my data retained?
   Can I retrieve my data?
   Can I request the deletion of my data?
   I wish to contact the DPO

   
   

2. A "GDPR Dictionary" is added to your existing dictionaries. Here is an extract:

   Word/Phrase	Definition	Synonyms
   GDPR	The General Data Protection Regulation (GDPR) is the new European Union legal framework governing the collection and processing of users' personal data. It came into force on 25 May 2018. It applies to all entities based in a European country that process personal data, as well as to all entities worldwide that process personal data belonging to EU residents.	General Data Protection Regulation
   DPO	The mission of the Data Protection Officer (DPO) within a company or organisation is to ensure that it adequately protects individuals' personal data in accordance with applicable legislation.	Data Protection Officer
   personal data	...

These new FAQs and this GDPR dictionary will take effect after retraining the bot.