Introduction
Retorik by DAVI is a turnkey solution for creating, configuring and deploying a conversational digital employee — an embodied agent, available 24/7, capable of interacting with your users via voice and text, wherever they are.
What is a digital employee?
A Retorik digital employee is an animated 3D avatar with a voice, a personality and business expertise. It engages in natural conversation with your users in voice or text mode, providing accurate answers in real time.
Unlike a simple chatbot, a Retorik digital employee is:
- Embodied — a visual character that users interact with directly
- Multimodal — voice, text and touch, depending on the context and device
- Multilingual — capable of conversing in multiple languages simultaneously
- Available 24/7 — with no interruptions or queues
Use cases
Retorik adapts to many business contexts. When configuring it, you choose the profile that best fits your needs:
| Profile | Example uses |
|---|---|
| Brand representative | Digital showcase, brand ambassador on a website |
| Product expert / Sales advisor | Purchase assistance, customer support |
| Physical reception agent | Kiosk in a museum, shopping centre or airport |
| Coach / Trainer | E-learning, employee onboarding |
| Recruiter | Automated job interviews |
The three components of the solution
The Retorik solution is built on three complementary tools:
| Component | Role |
|---|---|
| Retorik Portal | Project creation and management |
| Retorik Studio | Configuration back-office: identity, knowledge, design, skills, deployment |
| Retorik Framework | Embedded, responsive and multimodal user interface |
Retorik Studio is the heart of the configuration. It allows you, without any technical skills, to:
- Define the visual and vocal identity of your digital employee
- Connect your data sources and a generative AI
- Customise the interface to match your brand
- Enable business skills (weather, hospitality, forms, satisfaction…)
- Monitor activity via statistics and conversation history
- Manage GDPR compliance
Deployment modes
Once configured, your digital employee can be integrated in two ways:
- Full screen — a dedicated page, ideal for on-site interactive kiosks or a shareable URL
- Widget — a window overlaid on your existing website, accessible from a floating button
It is accessible on all devices: desktop, tablet and mobile.
Where to start?
Follow these two steps to have your first digital employee up and running:
- Create your project — create your project from the Retorik Portal
- Quick setup — configure your digital employee in 6 guided steps
:::tip Want a demonstration? Contact us for a personalised presentation of the solution. :::